Policy Updates

Past Policy Updates

This Page

This page details and/or preview updates to Xoom users of important changes to the Xoom service, the Xoom User Agreement, the PayPal Privacy Statement (which applies to the Xoom service), or other online agreements, policies, or statements that require notice. You can also review “Past Policy Updates notices." Note that additional changes could be made to previewed agreements on or before the effective dates listed, provided the applicable notice requirements are met.

Upcoming Changes

We’re making changes to certain agreements (listed below) that govern your relationship with us. These changes will take place automatically on the corresponding effective date(s) shown below.

Actions Needed

Please carefully review the notices below and familiarize yourself with the upcoming changes. By continuing to use the Xoom service after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your Xoom account prior to the applicable effective date, as described in the User Agreement.

Changes to Certain Xoom Transaction fees for U.S. Users

Issued: March 27, 2026

Effective: April 20, 2026

We will be changing certain Xoom transaction fees on the effective date listed above. Learn more about which transaction fees will change and, on average, by how much in the table(s) below. You can also go to our fee calculator at Xoom.com after the changes take effect to see the specific Xoom transacton fee that would apply. Fees are a percentage of the USD amount sent.

Transaction Fees to India when sending in USD

Receive CurrencyReceiving OptionPaying WithAvg. Current FeeAvg. Updated Fee (as of 4/20/2026)Range of Updated Fees (as of 4/20/2026)
INRBank AccountBank AccountNo Fee0.23%No Fee - $8.89
INRCash PickupBank Account1.14%2.05%$2.05 - $10.23
INRBank AccountDebit CardNo Fee0.94%$0.78 - $300.00
INRCash PickupDebit Card1.44%3.84%$2.37 - $11.84
INRBank AccountCredit Card2.96%4.56%$1.78 - $1,225.00
INRCash PickupCredit Card2.99%5.23%$2.37 - $25.26
INRBank AccountPayPal BalanceNo Fee0.48%$0.60 - $15.00
INRCash PickupPayPal Balance1.41%2.00%$0.60 - $9.85
INRBank AccountPYUSDNo FeeNo FeeNo Fee
INRCash PickupPYUSDNo FeeNo FeeNo Fee